Help for Issuetracker
Everything you need to track issues on a building project - and to exchange them as BCF files with the other tools on the job.
Get started
New to Issuetracker? Create a project and raise your first issue in about five minutes.
Start here →Learn in depth
Everything about projects, issues, boards, filters and BCF files, gathered in one place.
Browse the guide →Something not working?
The questions that come up most, with the short answer and where to read more.
Troubleshooting and FAQ →Browse by topic
Popular help pages
Quick start, in six steps
- 1Create a projectOne project per job. It is also what controls who can see what.
- 2Add the peopleInvite the ones who need access; add the rest for reference only.
- 3Set the dropdown valuesType, Milestone and Labels start empty. Five minutes now saves an hour later.
- 4Raise issues, or import themType them in, or bring in a BCF file from a consultant.
- 5Work the boardDrag cards between columns, comment, assign, close.
- 6Send the result backExport a BCF file with what has been resolved.
Each step is a page of its own - start at Create your first project.