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Help for Issuetracker

Everything you need to track issues on a building project - and to exchange them as BCF files with the other tools on the job.

Get started

New to Issuetracker? Create a project and raise your first issue in about five minutes.

Start here →

Learn in depth

Everything about projects, issues, boards, filters and BCF files, gathered in one place.

Browse the guide →

Something not working?

The questions that come up most, with the short answer and where to read more.

Troubleshooting and FAQ →

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Quick start, in six steps

  1. 1
    Create a project
    One project per job. It is also what controls who can see what.
  2. 2
    Add the people
    Invite the ones who need access; add the rest for reference only.
  3. 3
    Set the dropdown values
    Type, Milestone and Labels start empty. Five minutes now saves an hour later.
  4. 4
    Raise issues, or import them
    Type them in, or bring in a BCF file from a consultant.
  5. 5
    Work the board
    Drag cards between columns, comment, assign, close.
  6. 6
    Send the result back
    Export a BCF file with what has been resolved.

Each step is a page of its own - start at Create your first project.